IRM Overview
One platform for enterprise automation
Operationalize risk and resilience as part the employee experience. Continuously monitor risks and controls while you manage compliance with tools and automation powered by the Now Platform®, a single system of action for the enterprise.
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Featured apps and capabilities for Integrated Risk Management
IRM groups key applications and capabilities into packages that can scale with you as your needs change.
Policy and Compliance Management
Automate and manage policy lifecycles and continuously monitor for compliance.
Risk Management
Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.
Operational Risk Management
Manage operational risk as part of an integrated risk management program.
Continuous Authorization and Monitoring
Accelerate the process of bringing IT systems online and continuously monitor them.
Operational Resilience Management
Gain real-time visibility into the resilience of your technology, people, processes, and facilities.
Regulatory Change Management
Keep pace with today’s complex regulatory landscape with integration to leading content providers.
Audit Management
Use risk data to scope and prioritize audit plans and automate cross-functional processes.
Use Case Accelerators
Get an operational head start on compliance with popular frameworks and regulations.
Performance Analytics
Anticipate trends, prioritize resources, and continuously improve with real-time analytics.
Employee Center
Provide a single, unified portal for service delivery across the enterprise.
Virtual Agent
Resolve issues fast with an intelligent chatbot that understands simple, human language.
Predictive Intelligence
Predict and prevent service outages before they impact end users.
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Do more with Integrated Risk Management
Combine IRM with other products and apps to create a powerhouse technology platform. Deliver long-term, strategic value and reduce risk by connecting your operations.
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"Having ‘risk central’ is a new way of looking at risk management. ServiceNow makes it so easy to manage risk confidently."
Satvinder Madhok
Head of Business IT Management for Cybersecurity, Governance, Risk, Controls, and Compliance at Wipro
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Dive into overview articles on a variety of topics related to Integrated Risk Management.
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What is risk management?
What is operational resilience?
What is operational risk management?
What is internal continuous monitoring?
What is an audit log?
What is cyber risk?
What is governance, risk, and compliance (GRC)?
What is third-party risk management?
What is compliance management?
What is the difference between ServiceNow and Jira?
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Benefits
Benefits
Manage risk and resilience in real time with Integrated Risk Management.
Gain real-time visibility
Use continuous monitoring and insights into regulatory changes for a real-time view of your enterprise resilience. Spark action to high-risk areas, business disruptions, and noncompliance.
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Increase efficiency
Boost productivity with automated cross-functional workflows, artificial intelligence, and consumer-like user experiences. Reduce errors and costs while increasing your focus on higher-value tasks.
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Make decisions with confidence
Engage and connect frontline users and GRC teams with frictionless experiences on a single platform. Share accurate data and use the insight to support internal audits.
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Platform
Built on the Now Platform®
Integrated Risk Management includes powerful platform capabilities so you can improve visibility and risk-related decisions with real-time intelligence. Transform your business with a single, unifying platform for digital business.
One platform to make work flow
Now Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Single data model
Eliminate information silos with one data source for your enterprise. Get an integrated view of risk and compliance.
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Workflow Automation
Build and manage multiple complex workflows with no-code playbooks. Speed cross-functional responses to risks and compliance violations.
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Knowledge Management
Promote self-service with a single source for knowledge across the organization to track and maintain policies.
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Security lives at the center of all we do
Data security is critical to your business. The Now Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Certified integrations
Integrated Risk Management seamlessly integrates with data classification, content providers, and risk quantification tools.
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Classify and catalog asset info with the ServiceNow CMDB for deeper data awareness, and to simplify data privacy, compliance, security, and governance.
Import regulatory intelligence feeds to proactively indemnify relevant changes and manage compliance requirements.
Import compliance requirements and map common controls to improve the efficiency of your risk and compliance program.
Incorporate quantitative analysis results into Risk Management based on the Factor Analysis of Information Risk (FAIR).
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Users
Role-based apps for Integrated Risk Management
Add continuous value to the business, no matter what hat you wear. Explore ways to knock down silos and operationalize resilience across your organization.
Head of risk management
Establish the risk management strategy, working across the enterprise. Engage frontline employees to enable business growth within the predefined risk appetite.
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Risk Management
Gain real-time visibility and insights to identify high-impact risks and improve risk-based decision making.
Operational Risk Management
Minimize loss and manage cross-domain risk using enterprise-wide data and flexible assessments.
Operational Resilience Management
Anticipate business disruptions, and then prevent, respond, and adapt to them.
Head of compliance management
Manage the corporate and regulatory compliance strategy, empowering employees to report violations and acknowledge policies across a global, evolving regulatory landscape.
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Policy and Compliance Management
Automate lifecycles, unify processes, and provide assurance to improve compliance management.
Regulatory Change Management
Manage regulatory changes proactively to keep pace with changing frameworks and best practices.
Audit Management
Provide audit assurance for a growing number of regulations with a common control framework.
Head of audit and assurance
Set an enterprise-wide audit and assurance strategy that drives efficiency through self-service portals and by focusing precious resources on high-risk areas using accurate, high-quality platform data.
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Audit Management
Prioritize internal audits and manage engagements to eliminate recurring audit findings.
Policy and Compliance Management
Stay ahead of issues and automate evidence collection with continuous compliance monitoring.
Risk Management
Risk-assess auditable units in advance to improve internal audit management and planning.
Control or application owner
Take charge of your controls for increased insight and efficiency. Communicate directly with GRC teams and properly assess risk for changes to processes, products, and more.
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Policy and Compliance Management
Manage your controls and enjoy the benefits of an integrated risk and compliance solution.
Operational Risk Management
Minimize surprises and reduce unnecessary risk with user-friendly risk assessments and event reporting.
Employee Center
Embed risk and compliance management into your daily work, incorporating familiar user experiences.
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Pricing
Choose a package
Get the tools you need most with the IRM package that meets your business needs and goals.
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Package options
Choose from one of three IRM packages. Scroll down to see a sample of the apps and capabilities that make up each package.
IRM Standard
For growing businesses that need integrated risk and compliance management.
Policy and Compliance Management
Risk Management
Performance Analytics
Audit Management
Use Case Accelerators
IRM Professional
Optimize risk and compliance management while you scale, with AI and intelligent automation.
Virtual Agent
Continuous Authorization and Monitoring
Predictive Intelligence
Regulatory Change
Operational Resilience
Policy and Compliance Management
Risk Management
Performance Analytics
Audit Management
Use Case Accelerators
IRM Enterprise
Drive deep insights into operational risk to build business resilience.
Operational Risk Management
Virtual Agent
Continuous Authorization and Monitoring
Predictive Intelligence
Regulatory Change
Operational Resilience
Policy and Compliance Management
Risk Management
Performance Analytics
Audit Management
Use Case Accelerators
Discover the business value
Get the tools you need most with the package that meets your business needs and goals. Then put them to work to start managing risk and resilience with the ease of automated workflows.
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Accelerate time to value
Find out how you can get Integrated Risk Management up and running faster with one of our ServiceNow Impact packages. Our experts and services help you achieve business outcomes fast, boost team skills, and innovate quickly to meet the demands of today's economic landscape.
Reach ROI Fast
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Resources
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Learn how Integrated Risk Management can help your business address risks and meet compliance mandates.
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Discover the total business value of ServiceNow’s integrated risk products.
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The Now Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
Featured resources
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VIDEO
Manage the risk to your business with IRM
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Ebooks
Advance Your Risk Management Maturity
Technology, Cyber, and Privacy Risk Management: Critical for Digital Transformation
6 Ways to Recession Proof Your Business
Infographics
Create Your Integrated Risk Solution
Practical Operational Resilience
7 Strategic Insights to Operational Resilience
White papers
Choose the Right Technology for Cloud Security and Risk Management
Total Business Value of ServiceNow Risk Products
Look who’s winning with ServiceNow
See how other companies deliver resilient services, increase productivity, and future-proof their IT.
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Avanade automates IRM and security processes with ServiceNow, increasing visibility and responsiveness.
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DNB lowers risk vulnerabilities for continuous customer service and legal compliance.
Find Out How
Aegis creates a single integrated system for audit testing to ensure compliance.
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ServiceNow increases scalability, lowers risk, and slashes costs by integrating and automating GRC processes and self-service portals.
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Swedish Public Employment helps citizens back into the workforce while ensuring regulatory compliance.
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Connect with us to start creating experiences that help you manage risk and resilience in real time.
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