Procurement Case Management
Manage the end-to-end procurement request lifecycle across existing systems and tech—in one place.
Benefits of Procurement Case Management
Features of Procurement Case Management
Procurement chatbot
Empower employees to get resolution in seconds—without having to wait for a procurement specialist.
Specialist workspace
Shorten fulfillment cycle times by uniting work teams from a single view with full context.
Configurable playbooks
Provide step-by-step guidance to resolve specific types of requests, such as order changes.
Performance dashboards
Report on, understand, and improve service delivery and workloads to make the most of your resources.
Resources
How to get Procurement Case Management
Procurement Case Management is available with Procurement Service Management. Connect purchasing processes and streamline procurement to build efficiencies.