Employee Experience
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Customize your employee experience solution and achieve strategic business goals with offerings from the ServiceNow portfolio.
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Employee Growth and Development
Turn your organization’s skills into actions that drive employee growth and business success.
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HR Service Delivery
Improve productivity by streamlining the employee service experience.
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Workplace Service Delivery
Deliver modern digital services for the distributed workforce.
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Legal Service Delivery
Modernize legal operations to make faster
decisions and increase productivity.
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WHY SERVICENOW?
The power of the Now Platform®
The Now Platform, purpose-built with employee service capabilities, brings together everything you need to drive seamless service experiences. This curated list is recommended as part of your customized solution.
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Employee Center
Offer a single, unified portal for service delivery across the enterprise.
Issue Auto Resolution
Proactively deflect issues and expedite the resolution process. Provide users with self-service options powered by machine learning.
Workforce Optimization
Manage teams effectively with real-time visibility into agent scheduling and performance.
Process Mining
Optimize process flows to streamline work and improve outcomes.
Virtual Agent
Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language.
Now Mobile
Find answers, get help, and make requests across departments from a single, native mobile app.
Predictive Intelligence
Simplify and accelerate everyday work with built-in machine learning.
Performance Analytics
Anticipate trends, prioritize resources, and continuously improve with real-time analvtics.
Serving UCI employees so they can better serve others
See how University of California, Irvine connected 400 departments and 38 divisions with ServiceNow HR Service Delivery.
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Building Zoom's culture of happiness
Learn how Zoom created happier employees and customers using three ServiceNow tools: HR Service Delivery, CSM, and ITSM.
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Reinvention and growth drive the world's biggest bread maker
Discover how Grupo Bimbo transformed its associates' experience with ServiceNow HR Service Delivery.
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NAB invests in employees to attract and retain talent
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how National Australia Bank smoothed their onboarding process and simplified
everyday tasks with HR Service Delivery.
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Spectrum Health transforms the IT and HR support experience
Discover how Spectrum Health empowered strong collaboration and simplified tasks using ServiceNow ITSM and HR Service Delivery.
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ServiceNow solutions make work, work better
75%
Fewer manual app requests
+50
Increase in self-service
15.9K
Hours saved with self-service
FAQ
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What is the employee experience?
The employee experience (EX) is everything an employee does, learns, feels, and thinks at each point of their employee journey at a company. The goal is attract and retain a happy, productive workforce. EX can be a powerful indicator of a company's future success.
How does the employee experience impact productivity?
When a workforce has a great employee experience, it's likely to be more engaged. As a result of that engagement, productivity increases. An engaged workforce also creates a stronger company culture and meets more business objectives than a disengaged workforce.
How can ServiceNow help improve the employee experience?
ServiceNow can help you improve your employee experience with curated solutions and product offerings that help work, work better for everyone. Empower your whole organization through seamless experiences with automation, AI, proactive service, self-service, and more.
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